Category Archives: Tips

How to dial into a conference call super fast

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learn the trick to auto-dial into a conference call!!

We published this some time ago and it got lots of attention, so we decided to refresh it and bring it back again!



Nowadays, many of us dial into conference calls using a mobile or smartphone, and we all know that typing the local access code and the pin code takes a while (plus the frustration of having to look for the code in an email or calendar invite by switching applications etc… ). But that should not be a problem….

Insert a “,” when dialing a number for a 3~5 second pause

 Most mobile phones allow you to dial a number including “pauses”, this is usually done by typing a comma ( “,” ) between the numbers you wish to dial automatically. You can also save phone numbers into your contact list including “pauses”! (works on iPhone and Android too!)

(you gotta love the blackberry pics!, remember the BB 😉 )

For instance if you save number +390699268374,1234567 your mobile phone will dial +390699268374 first, then wait 3 seconds and then dial 1234567. This is very useful when you need to dial an extension after the main number of a company; but it can also be a very useful trick to dial into conference calls!

I recommend adding two commas for a total of 6 seconds of pause between the number and the pin code just to be on the safe side! Most phones support the comma (“,”), but many phones (Blackberry, iphone and many android smartphones) support the letter “p” or “x”. Check out your user manual or simply test it!.

Save your own reservationless conference favorite dial-ins and moderator pin code in your mobile’s contact list.

What I do is that I save my most used local dial-in numbers followed by two commas and my moderator pin code in my smartphone’s contacts list, so when the time comes to dial-in to my call, I just call up the saved contact and auto-dial into the conference! that easy!

The entry looks like this:

<Local dial-in number>,,<my reservationless conference moderator pin code>

(note that the comma might appear as a “p” in some phones)

I have one entry like this per local dial-in I frequently use (in my case Belgium, the Netherlands, Germany and Italy), and I add more as I need. That saves me a lot of time and hassle!

I hope you find this first tip useful,

have great conferences!

Toll-Free Numbers Delight Conference Call Guests

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If you are staging a conference call, you want to make it as seamless as possible. Nobody should be left out, right? Plus, if you’re running a business, you want to look professional. This means you prioritize your client’s best interests. Toll-free numbers can satisfy conference call participants in many ways. Let’s find out why.

Want superior toll-free service to upgrade your brand image? Contact Us Today.

The Main Benefits

Quality conference call services offer more toll-free dial-in numbers than regular toll numbers. This is a great advantage for clients overseas since it makes it much easier to join the call. Also, with better service comes better quality.  When using an established toll-free line service, you get a solid connection even with long distance calls. Not to mention, extra fees usually aren’t charged to the client.

Once you upgrade to superior conference call service, you can activate the toll-free numbers. Your clients can dial-in at any time without any cost whatsoever. Who wouldn’t like that? You pay for a quality system keeps your clients happy by providing an extra service. Any business in it for the long run should consider this.

It’s A Trust Builder

Having a toll-free dial-in number says a lot more about your brand than you realize. The people calling into the conference call feel that you care about your clients. A good image is important for any established company or growing business.

You want customers to have easy access to your conference call. A toll-free number provides a simple and quick way for people to join in. In a very concrete way, it instills trust. A brand that uses a toll-free number sees the value in a professional image. Even a smaller company seems ”bigger” if they host a conference call with a toll-free dial-in.

Two For One

International business is the new normal, and conference calls are no different. Offering toll-free dial-in gives you an advantage. You can have global reach and still maintain national presence. Most people today already have free-calling. Toll free conference call service actually plays a key role since you don’t want to interrupt free call status. It’s important to show people the scale of your brand.

What Suits You Best

It’s safe to say that setting up a toll-free conference call offers a wide range of exclusive advantages. There isn’t much to think about about if you’re running a full fledged business. It’s up to you to figure out what suits you and your business needs.

Step up to a higher level of professionalism. Get a toll-free conference call number for your business. Contact Us Today.

Comparing Conference Call Services for Business

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Running a business is no easy task. Sometimes you have so many things on your mind you can’t even get one thing done, let alone squeeze in time for a meeting somewhere. That’s what’s so great about conference calls. In this day and age, you can save time and money for your business with an online call, even if your employees or clients are thousands of miles away. Keeping that in mind, you also want the best quality for your business. Let’s break down the different conference call options so you can decide which suits you best.

The Free Version

Free conference calls are great. Who wants to pay an extra bill when running a business? All you have to do is sign up and use the service. It’s that simple. With Internet access and just a couple clicks you get on a conference call in no time. The thing is, this so called “free” service might have an extra twist.

For starters, the number you’re usually given isn’t a toll free number. This basically means that the people calling into the conference may get charged for the call. No serious business wants that going on. Also, long distance fees might not be included in the service, plus you may have to pay taxes. Last but not least, free conference calls tend to have low quality sound. It’s probably not good for your business image to sound choppy or distant every time you’re on a conference call.

With upgraded conference call services you get many benefits that are designed for professionals. Let’s see why.

Go Pro

If you’re looking for the utmost in business performance, you may want to try paying for a quality conference call service. Immediately after you sign up, you get a toll free number. This allows you to receive calls with the peace of mind that no one gets charged extra.Your calls also will have a clear actual phone line connection avoiding all kinds of extra irritating noises. Calling abroad is included in the service, so you can easily connect with over 50 countries.

Also, with an upgraded conference call service, you can get an intuitive web based dashboard. This allows you to manage every call, run multiple meetings at once as well as activate toll-free dial in numbers and download invoices on demand. Free conference calls will most likely not include this kind of software, let alone be as effective.

Some Questions to Ask

Before you sign up for anything, free or otherwise, ask these questions:

  • What’s availability like? Is the service available over 99% of the time?
  • How can you invite people to a call? Is email and SMS invite possible?
  • Does the service offer a way to get live feedback during the call?
  • Can people dial in via Skype or other platforms?
  • Is call recording available?

If you don’t get a “yes” to each of these questions, you may be settling for a package that makes your brand look less than professional.

How Much Do You Care?

At the end of the day, it all comes down to how much you care about your business. While going the free route will save you money now, it could hurt business later. If you look at the big picture, quality communication leads to better results. A professional conference call service improves your image and pleases clients wherever they might call in from.


V.C. for myGC

Are Free Conference Calls Really Worth It? | MyGlobalConference

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Are Free Conference Calls Really Worth It?

Who doesn’t like free service? We enjoy all kinds of free stuff on the Internet everyday. The thing is, after a while we usually run in to some kind of inconvenience. We end up paying hidden costs or experiencing various technical problems here and there. So what about free conference calls, are they worth it?

Quality Matters

There’s nothing more irritating than extra noise, choppy voices or echoes when talking on the phone. What if you’re in the middle of an important call and the person on the other end can’t hear you? Quality matters, and it’s better to pay for a good service than to seem unprofessional.

Sometimes at the beginning of a free conference call, a message mentions the service name. You don’t want to have this going on if you’re trying to look like a full fledged business. Paid services get rid of unwanted announcements, allowing you to maintain your professional status.

Are They Really Free?

The truth is, free isn’t an accurate term for these services. Something more like almost free sounds better. At the end of the day, there are some sneaky costs you might be overlooking. Here are some things to take into account when using a free conference call service:

  • It’s based on toll numbers, not “toll-free”.
  • Long distance calls, taxes and other fees aren’t included.
  • It’s limited to a certain amount of minutes.
  • Customers may also pay extra fees.

The last point is very important. One thing is not having a great connection, but transfering a cost to a client without them knowing it is a huge mistake. How would you feel if you found out someone made you pay for something without your consent?

In It For The Long Run

If you run a business, you want things to work as smooth as possible. Free conference calls are low cost and convenient on a short term basis, but what about in the long run? Your business can’t run on young interns forever. That’s why you hire paid employees.

It’s the same with conference calls. When you pay for a premium service, you gain a lot more than you lose with a free one. Here are some benefits a paid conference call service provides:

  • Authentic and solid phone line connection.
  • Advanced infrastructure.
  • Ensured 99.999% system availability.
  • Dozens of local access numbers for conferences in any country.
  • Automatic invite via Email, SMS or Calendar.
  • Calling-in is Toll-Free or charged as a local call.

You Might As Well

In the end, free conference calls aren’t 100% free, so why even bother? They may satisfy the average user or may be a good option to get started, but it won’t give you much on a larger scale. If you’re looking to run a business in a professional manner, get on board with a professional conference call service.

V.C. for  myGC

Why use Toll-free numbers for conference calls?

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In all industries, we’ve seen changes and disruptions creeping in slowly over the years. Not sparing the telecommunications industry is the rise of technology supporting long distance calls and the way we hold conference calls.

Not only did the way we conduct conference calls change, the way we worked has also changed dramatically over the years. Working remotely has been the trend and will continue to be in the years to come. In fact, it is estimated that 70% of companies worldwide are promoting flexible working styles and an estimated of 1.3 billion workers are already working remotely across the globe.

An increase in worldwide calling plans has also been noticed – Businesses now rely more on remote telecommunications than ever before. These days, as plenty of businesses rely on IP telephony, the majority of call providers have included domestic and long distance calls as part of their packages. You can find out more about them by clicking here.

Getting a toll-free number has its advantages – Participants can join a conference call for free anywhere in the country which makes participants less hesitant to dial in. Calling a toll-free number is also seen as a form of professional courtesy from the host (the one inviting to the conference call) who picks up the bill which can have a positive impact on brand image, or simply increase attendance rates to the conference call.

If you would like to register for your free calling account, click this link here!

Nigel Sim for myGC

Essential & Advanced Conference Call Features

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So you’re thinking about setting up a conference call system for your business. What features are you going to include? Some are essential and every company needs them. Others might be optional and depend on your organization’s size and complexity. Let’s find out more.

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The Essential Conference Call Features

There are some things you can’t live without. Sunshine and chocolate are two. The others are toll free, local and VoIP dial-in access for your conference calls. This ensures that no participant is left out regardless of geographic location.

Now let’s look at some other features that are more or less optional but are nice to have.

Email Notification, Calendar Integration & SMS

One pretty much essential feature invites people to attend a conference by email. We all have busy schedules today and these reminders help keep attendees on the ball. You can also give them a brief preview of what the conference is about.

For those that use Gmail, Outlook or similar online resource, the email reminder can also integrate into their calendars. Got someone really distracted? You can also ping them with an SMS reminder.

Audio Recording

It’s hard to take detailed notes during a busy conference call. Instead, you should pay attention to the conversation. This is why recording is extremely helpful. You also might have organizational regulations that require conversation recording. Make sure you inform participants that you are recording the conversation.

Call History Detail

This feature lets you know at a glance things like timing of people joining, phone numbers and cost of conference. For employers, it might be useful to know who shows up on time. Also, the cost analysis helps you streamline your conference call use.

Participant Announcement

This feature prompts participants to record their name, and then they are announced when they join. It’s best if you can turn this feature on or off.

Maximum Number of Participants

The best conference call services allow you to have up to 100 participants or more. Really big numbers might be more for calling in to hear a speaker… or if you have a ton of friends. One hundred people talking at once can get kind of annoying, so play nice and take turns please.


Now this is a really nifty feature if you can get it. The conference call dashboard gives you real time data such as who’s connected and the name of who’s talking (in case you forgot). You can mute, unmute and even remove people from your conference. Need to call someone from your conference to get them involved? Do it directly from your dashboard. How cool is that?


When picking conference call features, consider your organization’s size and specific needs. Also, make sure your provider can meet your demands as you grow.

Set up a global conference call that offers a wide range of options to fit your business needs. Sign up for free now.

V.H.C for myGC

5 Tips to Lead Effective Conference Calls

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When the recession hit in 2008, companies starting cutting costs by bringing down the number of face to face meetings. This eventually forced staff into using conference calls as an alternative mode of communication. However, most did not receive proper guidance on how to lead such calls and therefore have a lackluster approach towards them.

To be sure that your colleagues and bosses aren’t getting bored or multi-tasking during your call, these tips below will help you achieve the objective of your call.

Practice, practice, practice.

Always practice using the conferencing software that you intend to use for the actual call. Set up a practice call with yourself and learn all the features that come with the software. There is nothing scarier than not knowing how to use the software when you’re the host. Learn important functions such as muting and un-muting callers.

Always have a backup plan.

We all know how technology fail on us right at the very moment we need them. Always send the call’s agenda, dialing or webinar information way ahead of the actual call time. In the event that the software or hardware decides to fail on you, you can always guide your participants over to the documents you sent over previously.

If it’s a group, prepare a room.

If you’re part of a group that is supposed to be physically present together and host the call, prepare a room with a proper speaker telephone with enough speakers for everyone. Always test the speaker telephone one day before the actual call as well as other equipment such as projectors that you may need.

Be early.

Well, not too early. Start the conference call at least ten minutes ahead of the actual call time so that you can welcome each caller as they dial in and take their attendance. Always ask whether all participants have received the information that you sent over previously and have them ready it.

 Touch on basic etiquette.

To ensure that your call is successful, briefly run through some basic conference call etiquette to ensure that there wouldn’t be a caller who will unexpectedly derail it. Ask callers to put their phones on mute and avoid being in areas with a lot of background noise. They should only un-mute their phones when they have something to say and never ever put their phones on hold.

Mobile phones that are silent should be placed further away as any notifications will cause a loud buzzing sound. If the call requires strict attendance, let callers know that you will pause the call at any moment a person joins so that you can take their attendance. Inform callers to speak loudly and clearly with their name at the front so that everyone will know who is talking.

Use these five tips to lead an effective conference call and continue to build your knowledge by experiencing more calls. These tips here will help you kick off and ensure that your callers are engaged and actively participating in your call. Good luck!

Nigel Sim for myGC

When A Toll Free Conference Call Might Cost You More

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A toll free conference call means free, right? Well not exactly. For someone dialing a toll free number, yes it’s free. For the conference call administrator though, there are user charges. This is the same for every conference call service. So what are the best ways to reduce costs? We’re glad you asked.

Sign up for a conference call service that offers competitive toll free rates. Plus sign up is free. Get set up for free now.

Toll Free Still Has A Cost

When a person dials into a conference call they can do it one of two ways: through a local number or toll free. In both cases, the meeting administrator gets charged, but the administrative charge for toll free conference call services is higher.

Clients & Partners First – But Be Smart

Of course, you want to treat your clients and partners with kid gloves. If you organize a conference call, you’re not going to stick them with a big phone bill. So you give them a toll free number, right? Not so fast! If you also give them the option of a local call number, you could save money in conference call costs. Being generous doesn’t have to mean being wasteful.

Consider Your Options Carefully

In some cases, you might want to go with only local call in numbers. Most clients won’t be upset about this as local phone charges might be minimal or even zero. However, if your operation is global, you should consider giving participants a choice between local and toll free. In some countries, local calls might not be that cheap. When in doubt, it’s probably best to give clients a choice. Sending chocolates never hurts either.

Free – Free Option

In some cases, you can even get free dial-in without administrative charges. This can happen when people are calling in using a VoIP connection. Skype, GTalk or WebRTC are examples of this type of internet call in. For some international users, these platforms are the method of choice since it keeps their costs low.

Some providers allow you to have a limited number of users that can dial-in for free over VoIP without any administrative charge. After you exceed this limit, a charge kicks in, but it’s still usually much lower than the local or toll free administrative costs.

Toll Free Is Still The Standard

In nearly every business situation, if you are hosting a conference call, the toll free option is the standard. If you go with a provider that can’t offer this service, then you probably should look elsewhere.

Business partners and clients expect this type of courtesy, so give them what they want. That said, you still might be able to save some money by offering simultaneous local and VoIP connection options.

Want a conference call service that gives you local, toll free and VoIP options? MyGlobalConference gives you more choices. Get connected with us today.

V.H.C for myGC

Conference Call Terminology – Making Sense of The Jargon

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So your company needs conference call services, right? But what’s with all the strange terminology like “admin” and “dial-out”? Why can’t they just speak plain English? Well don’t worry. We’re here to demystify the jargon for you.

Sometimes conference calls are identified by other names. So if you hear confcall, teleconference or audioconference, they’re all talking about the same thing. Basically it’s more than two people on a phone call at once.

Conference call on your iPhone. Get the conference call app you need for an on-the-go business.

Now let’s take a look at the conference call terminology.


The Admin is the administrator, or organizer, of the conference call. This is also the one that receives the conference call billing. The Admin typically has more control over the call, such as inviting participants or muting users. Some systems refer to the Admin as the conference moderator or manager.

Conference Recording

A feature that allows you to record a conference call for playback later. Some systems also allow you to download and share the recording.

Dial-In, Dialing-In

Every conference call has a dial-in number. This is a phone number that connects you to the conference call. Conference call providers have sets of phone numbers that can be used for dial in. In many cases, dial-in numbers can be set up to be local numbers or toll free.


No this isn’t calling out for pizza or sushi. When an Admin dials-out, this means they call someone outside of the conference to ask them to join the call. This is typically an Admin only capability.

Email Notification

This means that participants get invited to a conference call by email. The email usually has all the details about the call, such as subject, date, time, dial-in and PIN code.

Local Access Number

These are the dial-in numbers to access a conference call. Most providers have access numbers in many countries to avoid international phone call charges.

PIN Code

After a participant dials into the conference call system, it asks for a PIN code/number (also known as the Access Code, Conference Code, Conference ID, Participant Code, etc.). This may be requested for by a message that says, “Enter in Conference.” Every conference call has a unique PIN number that lets you access the call. The PIN number should not be confused with the dial-in number.

Reservationless or Permanent Conference

This is like having your own conference call ready to use at any time, over and over again. The Admin has their own PIN code and another one is available for participants to use at any time. Too bad you can’t have this at your favorite restaurant!

Scheduled Conference

This type of meeting has a set start time for invited participants. The PIN code is unique to this conference only and expires when the meeting ends.

VoIP Conference Access

Instead of calling from a telephone line, some participants might choose to access the call through an Internet based connection (Skype, Google GTalk, Web RTC Dialer, etc.)


So there you have it! All the confusing terms explained. Now you can sound like a pro when it comes to conference calls.

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V.H.C for myGC

Conference call – Skype, GTalk & Other Access Methods

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When you set up a conference call, people might want to dial-in using a landline, cell phone or an Internet connection. The best platforms allow participants to use a variety of methods to access a conference call. Skype, GTalk and WebRTC Dialer are some useful options. Since it all looks and sounds like alphabet soup, let’s find out what each one means.

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Two Main Types of Access

There are generally two types of conference call access – by phone or by VoIP. Phone access is via a regular phone or smartphone. VoIP uses Internet technology to get you connected. The third type of connection – two cans connected by a string – is no longer used by modern companies.

Conference Call – Phone Access

Phone access can use a local dial-in number which means phone call charges apply. You might want to set up toll free access to make things easier for participants. Most businesses offer this option to maintain good client and partner relations. Sending flowers might be overdoing it though.

Conference Call – Skype Access

To use this type of access, you’ll need a Skype account. Users simply add the conference provider’s Skype ID (e.g. myglobalconference) to their list of contacts. When it’s time to join the conference, you just dial the contact. When prompted, you enter the PIN code and you’re in the conference.

Conference Call – Google GTalk Access

This is very similar to conference call Skype access. You just add the provider’s Gmail (e.g. to your Gmail contacts. When you want to access a conference call, you just click on the ID in your GTalk menu which opens up a chat box.

Next, click the list phone call icon to “call computer” and audio instructions will play. When the voice tells you, type the conference code in the chat box and you’re in. If the voice tells you that you should run naked in the street, ignore it.

Conference Call – WebRTC Dialer

This free connection lets you access conference calls from your web browser. Audio in these cases might even be better than regular land lines. You’ll need a WebRTC compatible browser, like Chrome, Firefox or Opera.

With one click you access the free web dialer ( Then enter your conference access code, click “Dial your Conference” and a dialog box will open on top of your browser. Make sure you allow your browser to access to your microphone.


As you can see, there are many ways to access conference calls. This allows you to offer participants a choice. During any call, you could have people participating using several different access methods. Everyone’s happy since they get to choose!

Set up a global conference call. Skype, GTalk and other access options are available for your convenience. Register for free now.


V.H.C. for myGC