Comparing Conference Call Services for Business

Comparing Conference Call Services for Business

Running a business is no easy task. Sometimes you have so many things on your mind you can’t even get one thing done, let alone squeeze in time for a meeting somewhere. That’s what’s so great about conference calls. In this day and age, you can save time and money for your business with an online call, even if your employees or clients are thousands of miles away. Keeping that in mind, you also want the best quality for your business. Let’s break down the different conference call options so you can decide which suits you best.

The Free Version

Free conference calls are great. Who wants to pay an extra bill when running a business? All you have to do is sign up and use the service. It’s that simple. With Internet access and just a couple clicks you get on a conference call in no time. The thing is, this so called “free” service might have an extra twist.

For starters, the number you’re usually given isn’t a toll free number. This basically means that the people calling into the conference may get charged for the call. No serious business wants that going on. Also, long distance fees might not be included in the service, plus you may have to pay taxes. Last but not least, free conference calls tend to have low quality sound. It’s probably not good for your business image to sound choppy or distant every time you’re on a conference call.

With upgraded conference call services you get many benefits that are designed for professionals. Let’s see why.

Go Pro

If you’re looking for the utmost in business performance, you may want to try paying for a quality conference call service. Immediately after you sign up, you get a toll free number. This allows you to receive calls with the peace of mind that no one gets charged extra.Your calls also will have a clear actual phone line connection avoiding all kinds of extra irritating noises. Calling abroad is included in the service, so you can easily connect with over 50 countries.

Also, with an upgraded conference call service, you can get an intuitive web based dashboard. This allows you to manage every call, run multiple meetings at once as well as activate toll-free dial in numbers and download invoices on demand. Free conference calls will most likely not include this kind of software, let alone be as effective.

Some Questions to Ask

Before you sign up for anything, free or otherwise, ask these questions:

  • What’s availability like? Is the service available over 99% of the time?
  • How can you invite people to a call? Is email and SMS invite possible?
  • Does the service offer a way to get live feedback during the call?
  • Can people dial in via Skype or other platforms?
  • Is call recording available?

If you don’t get a “yes” to each of these questions, you may be settling for a package that makes your brand look less than professional.

How Much Do You Care?

At the end of the day, it all comes down to how much you care about your business. While going the free route will save you money now, it could hurt business later. If you look at the big picture, quality communication leads to better results. A professional conference call service improves your image and pleases clients wherever they might call in from.

 

V.C. for myGC