Category Archives: Uncategorized

New China dial-in number

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Dear my Global Conference users,

after a few issues with our China dial-in number, we have changed it to a new one. Please now use this number for China local dial-in:
+86 4006306783
Have great conference !

How to enable Onavo protect on china mobile phones

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I have struggled to get Onavo protect VPN to work on my China Mobile phone and have finally resolved the issue and felt that it could be worth sharing with the community.

It turns out the solution is quite easy: uninstall Onavo, take out the SIM card, connect to a WiFi network, re-download and install Onavo again and it should work! (then you can re-insert the SIM card of course)

I am currently running Onavo Protect version 1.11

Hope it helps!

Have great conferences!

E.B. for myGC


Skype conference call? Yes you can with myGlobalConference

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myGlobalConference allows you to dial into your conference call through Skype for free!

…how does it work

2 ways to hold a Skype Conference call with myGlobalConference; one is free, the other is not, beware!

  • the free way consists in adding the user “myglobalconference” to your contacts list in Skype. We automatically accept your invitation and as soon as you call the “myglobalconference” user you are immediately prompted by our system to enter the conference code. No need to worry about dialing a number nor calling nationally nor internationally. You could do it from your mobile phone as well! (data network permitting of course, provided you have the Skype app installed)
  • the non-free way…is if you use Skype to dial one of our dial-in phone numbers. Technically it works… except you get charged by Skype for the phone call (unless you have a flat rate plan… in which case it is still free for you)

You have been warned!

Of course, not every participant needs to dial-in using Skype… the others can connect to the conference call using more traditional methods (landline, mobile phone for instace). Quite practical!

…any drawbacks? What’s the fine print?

Skype uses VoIP technology (Voice over IP); in other words it uses the internet to place calls and connect your computer to the phone system. By definition the call quality is dependent on the quality of your internet connection and the overall traffic levels on the internet at that time of day. Usually it works fine, but sometimes the call could drop, or the voice quality might suffer… this is completely independent from myGlobalConference. With such conditions, even Skype-to-Skype and Skype-to-Phone calls would suffer from the same hiccups. When this happens, we can only recommend to go back to the good old landline or mobile phone to place the call.

Hoping this helps to better understand what happens behind the scenes!

Have great conferences!


more info: (see Skype Conference call section)


How to join a conference call from an iPhone fast – hack –

By | Conference call, Tips, Uncategorized | One Comment

Some time ago we wrote about how to join conference calls at lightning speed, the tip referred to a blackberry, yet the same applies to an iPhone.

Indeed, you can just add pauses after the dial-in number and before the PIN of the conference call. Like this: type +12126019299,,3425171 and dial… the phone will dial the number +12126019299 then wait about 3 to 6 seconds and enter the PIN code 3425171.


iphone dial pad

iPhone dial pad has a pause and wait key

Easy!, now you can save this number combination in your contacts in case it’s a combination you use often, you can paste it in an email or a calendar invite and it’ll appear as clickable (blue and underlined). This will make your’s and the participant’s lives easier… (yes, the’ll be forever grateful)

Let’s push the hack further:

If you insert commas or p: (  ,  or p ) you get 3 seconds of pause per comma before the code is entered. This means that if you type 2 commas or p, you get 6 seconds of pause…

If you insert a semi-colon or w: (  ;   or w) you get a wait, meaning the system waits for the other party to pick up and then enters the code. Not recommended for conference calls, better a pause or two rather than a wait…


Have great conferences!


Conference call Toll Free numbers for Europe are up!

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Today we launched our toll free number in Italy 800.59.63.56 , other EU countries will follow in the next few days!

Note that this number can only be dialed from within Italy due to the Italian operator’s restriction.

A special thank you to our customer FIELD SERVICE ITALIA S.r.l. for being the first one to have used it live with 5 participants to conduct field marketing interviews… effectively making them our production-run testers for this new number!

Remember, if you are looking for extra numbers (new countries, toll free, etc…) just make a request to:


New Number for Russia !

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In a spirit of continuous improvement we have decided to introduce a new dial-in number for Russia-Moscow : +74993460018

We have also revoked the current toll-free number that was not meeting our quality levels expectation.

All other dial-in numbers remain unchanged. Please update your records.

For the latest full list of myGlobalConference check out our toll dial-in numbers here

Should you have any questions, please do not hesitate to contact our customer service at

Thank you very much!

Have great conferences,

The team.

Sharing office space and a desk, an increasingly new way of working in our new normal world

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Its been a growing trend lately, partly due to the crisis and its austerity measures, but also partly due to a new way of approaching life – in a less wasteful way.

Sharing: time sharing, co-owning, renting, swapping, re-using… 

We can all relate, more and more people share, it is not uncommon to hear of a friend of colleague who co-owns (and shares) a car with a friend, or who has access to a shared car via its public transport yearly pass. People share summer houses, or share common areas in apartment buildings (spa, swimming pool but also just a play room), or share an vegetable garden in a neighborhood. Some people share a job, with two people working part time on the same task.

So it is no surprise that in the wake of a growing trend of remote working, we see sharing an office space and desks with others also becoming more and more popular. Although the concept of renting office space in a larger complex or office building is not new, what we are seeing appearing is the presence of remote workers who check-in to a close-by shared office space to telecommute. Effectively only renting out a desk and access to an internet connection, maybe a printer. A bit like what happens in airport lounges. Your neighbors in the office are not your colleagues, they work for other companies also remotely.

A bit like Airbnb proposes a platform for homeowners to advertise and rent their homes for a few days, ShareDesk proposes a platform for office space owners to advertise and rent their (extra) office space to occasional or not-so-occasional remote workers and telecommuters.

After all, if you are telecommuting, it is probably better for you to be in an office environment (a quite cool one too if possible) than just at home. You can meet people, have a chat, exchange views, grab a quick lunch next door… all of this without having to drive or commute for too long.

We love the idea, and we support it with the technology and service to enable it:conferencing calls!


Audioconference 101 – access codes

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Why are audioconferences  so difficult to understand? I still remember the first time I received my own pair of conference codes at work… that was many years ago, before myglobalconference was launched.

The concept was easy, “many people talk together at the same time on the phone”… what could be so difficult? but why do I need codes? why 2 codes?

Well, it is simple, it just gets trickier as you become more aware on the subtleties of the technology.

Think of the codes as identifying the cyber meeting room you wish to access

An audioconference is like having a private meeting room somewhere in cyberspace, everyone meets there at a given date and time. As for any meeting, you need to know the “meeting room location and number”. In cyberspace the meeting room location is represented by the phone number you dial, the meeting room number is represented by the access code.
In other words: since everyone will dial the same phone number, you need to enter a code to uniquely identify the cyber meeting room you want to access.

The participant code is the code everyone wanting to join the call should know

The code that identifies the cyber meeting room, is the participant code .
If you are the one organizing the call, inform the participants the “participant code”. Anyone with this code can then “access the meeting”. Conversely, if you are a participant, request to the organizer this code for you to access the meeting.

The administrator code is used for extra security – if one wishes

Lets continue our parallel between bricks and mortar meeting rooms and cyber meeting rooms. Sometimes meeting rooms are locked  or need to be locked, only the owner of the key can unlock the meeting room. Locking a room could be a desired option if – for instance – you don’t want others to access the room without permission, or when you are not there… likewise, cyber meeting rooms can be locked too and unlocked using a key. This key is the administrator code.
To lock the cyber meeting room you need to activate an option in the webtool (tick the box in the web tool when creating a new conference as shown below)

This means that participants can get to the room using the participant code, but can only start talking to each other when the room is unlocked by someone who, instead of using the participant code to access, uses the administrator code (the key). Usually the one who has the administrator code is the one who has initiated the meeting or the owner of the conference call account. What this avoids is that participants use the cyber meeting room without the owner of the room knowing. in fact someone could just re-use the codes at another time and date if the room is “unlocked”….
In conclusion, its very simple, it just get a little more complicated when you start looking a little more into the details, hopefully the parallel with bricks and mortar rooms helps to clarify!.
Have great conferences!