Category Archives: Teleworking

Comparing Conference Call Services for Business

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Running a business is no easy task. Sometimes you have so many things on your mind you can’t even get one thing done, let alone squeeze in time for a meeting somewhere. That’s what’s so great about conference calls. In this day and age, you can save time and money for your business with an online call, even if your employees or clients are thousands of miles away. Keeping that in mind, you also want the best quality for your business. Let’s break down the different conference call options so you can decide which suits you best.

The Free Version

Free conference calls are great. Who wants to pay an extra bill when running a business? All you have to do is sign up and use the service. It’s that simple. With Internet access and just a couple clicks you get on a conference call in no time. The thing is, this so called “free” service might have an extra twist.

For starters, the number you’re usually given isn’t a toll free number. This basically means that the people calling into the conference may get charged for the call. No serious business wants that going on. Also, long distance fees might not be included in the service, plus you may have to pay taxes. Last but not least, free conference calls tend to have low quality sound. It’s probably not good for your business image to sound choppy or distant every time you’re on a conference call.

With upgraded conference call services you get many benefits that are designed for professionals. Let’s see why.

Go Pro

If you’re looking for the utmost in business performance, you may want to try paying for a quality conference call service. Immediately after you sign up, you get a toll free number. This allows you to receive calls with the peace of mind that no one gets charged extra.Your calls also will have a clear actual phone line connection avoiding all kinds of extra irritating noises. Calling abroad is included in the service, so you can easily connect with over 50 countries.

Also, with an upgraded conference call service, you can get an intuitive web based dashboard. This allows you to manage every call, run multiple meetings at once as well as activate toll-free dial in numbers and download invoices on demand. Free conference calls will most likely not include this kind of software, let alone be as effective.

Some Questions to Ask

Before you sign up for anything, free or otherwise, ask these questions:

  • What’s availability like? Is the service available over 99% of the time?
  • How can you invite people to a call? Is email and SMS invite possible?
  • Does the service offer a way to get live feedback during the call?
  • Can people dial in via Skype or other platforms?
  • Is call recording available?

If you don’t get a “yes” to each of these questions, you may be settling for a package that makes your brand look less than professional.

How Much Do You Care?

At the end of the day, it all comes down to how much you care about your business. While going the free route will save you money now, it could hurt business later. If you look at the big picture, quality communication leads to better results. A professional conference call service improves your image and pleases clients wherever they might call in from.

 

V.C. for myGC

Conference Calls Are Getting Out Of Hand

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Conference Calls Are Getting Out Of Hand

Ever been unexpectedly interrupted in the middle of an important conference call? Most people have. Today, a lot of important communication happens from the comfort of our homes. This may lead to difficulties when trying to find a quiet place to talk. Being interrupted by your kid running around in a dirty diaper could easily happen. When it comes to chaotic interruptions, life can show no mercy. The possibilities are infinite.

If You’re Home Make Sure It’s Alone

All is good when you’re working from home. Nothing beats using your laptop on a comfy couch with the snacks you want and a carefree vibe. But what happens if your family suddenly comes home? You’re kids barge in, run around, laugh, and throw pillows at each other while your dog barks. Plus, your partner yells out “I’m home!” in a funny embarrassing tone. Just imagine what the people on the other end of the call will think.

Even In The Bathroom

Comfort can be a double edged sword, and in some cases make you take things a little too lightly. Say you’re in the middle of a call and feel the urge to use the restroom. Some might not even think about getting up to do their thing, even while a conference call is still going! Think of a bunch of people in suits on the other end hearing loud flushing noises on the call. Do you really want that happening?

They Can Still Hear You

What if you have to go to the grocery store, and you stay on a conference call while you’re driving? Maybe all of a sudden some little girl on a bike flies right in front of your car, and you almost hit her. Of course she keeps going without a care, but you scream your lungs out and forget everyone can still hear you. You’ll probably sound insane.

Take Into Account

Unexpected things happen in life and that’s just how it is. Still, there are some things you should take into account before an important conference call:

  • Make sure there are no other people around to distract you.
  • Pick a quiet and private place to avoid external noises.
  • Get other things out of the way beforehand and fully engage with the call.
  • Take into account where you are and where people on the other end might be.
  • Stay in the same spot until the conversation is over.

Save The Flushing For Later

In the end, you can’t avoid all distractions. Just make sure your kids aren’t running in to your home office while you’re talking. Also, leave cooking, taking out the trash and such for later. You want to seem like you’re paying attention to the call, not unclogging a toilet filled with who knows what. Come on, at least be somewhat professional.

V.C. for  myGC

Why use Toll-free numbers for conference calls?

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In all industries, we’ve seen changes and disruptions creeping in slowly over the years. Not sparing the telecommunications industry is the rise of technology supporting long distance calls and the way we hold conference calls.

Not only did the way we conduct conference calls change, the way we worked has also changed dramatically over the years. Working remotely has been the trend and will continue to be in the years to come. In fact, it is estimated that 70% of companies worldwide are promoting flexible working styles and an estimated of 1.3 billion workers are already working remotely across the globe.

An increase in worldwide calling plans has also been noticed – Businesses now rely more on remote telecommunications than ever before. These days, as plenty of businesses rely on IP telephony, the majority of call providers have included domestic and long distance calls as part of their packages. You can find out more about them by clicking here.

Getting a toll-free number has its advantages – Participants can join a conference call for free anywhere in the country which makes participants less hesitant to dial in. Calling a toll-free number is also seen as a form of professional courtesy from the host (the one inviting to the conference call) who picks up the bill which can have a positive impact on brand image, or simply increase attendance rates to the conference call.

If you would like to register for your free calling account, click this link here!

Nigel Sim for myGC

Things to do during conference calls…

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I stumbled upon this article from the New York Times on Conference calls… quite interesting to read that many multitask during conference calls… what do you do during conference calls?

Do you practice yoga? Clean your house? Read your email backlog? …

The article argues that there are 3 types of calls people attend: The ones you lead, the ones where you actively participate in and the ones your “are in cc of”… for the latter, you are basically tuning in and listening, sometimes chipping in with some half-smart comment. Those are the ones where you can afford to do something else during the call I guess… When you are leading or actively participating your full attention is needed… yet doing some simple repetitive task while talking can actually improve your concentration… some folks like to juggle, iron clothes, drive… often times just standing is enough to make your conversation more focused and to the point.

Happy conferencing! Happy holidays!

myGC

 

Don’t be shy: pick up the phone, get on a conference call!

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TALKING GETS THINGS DONE FASTER (THAN EMAIL)!

It might sound like your grand dad talking, but back in the days a lot of business was done over the phone… and guess what? It was efficient!

Newer generations have a tendency to “hide behind email”; in other words try to do everything via email – or even via apps for that matter…

I’m not just talking about ordering pizza via an online form or app; I am talking doing business: following up on a supplier, asking for information, contacting customers. Are we shy? what’s wrong with calling?

But most of us know that when you need to get something done fast, there’s no better way than a live interaction, be it in person or on the phone. When you call, people have to respond, they cannot procrastinate or defer providing you with the info you need. They are giving you their undivided attention and feel that what you are up to is important. There is less room for misunderstanding and everyone is up to date instantly.

So, when it is important and needs getting done quickly: pick up the phone!. And if you need to get multiple stakeholders aligned? Conference calls!. Improve your productivity now ;-)!

mGC

Google Hangouts Connect App is here! – Connect Hangouts to a call conference!

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myGlobalConference.com has just launched its new: Google Hangout Connect App.

Have you ever wished you could join a Google Hangout from your phone?
Have you ever wanted to join a telephone conference with a Hangouts session?

Many of you have and so we developed a Google app to do just that with a single click!

hangout

How it works:

The App allows you to simply use your myGC audio-conference access code to connect the running Hangout to the myGlobalConference audio-conference.

0- Launch a Google Hangout,
1- Launch the app from the Hangouts session (the first time you need to install the app,click here to do so, then click on the “start a hangout” green bar)
2- Enter your conference admin access code
3- Click the blue button to connect

hangout

Use cases:

A – Your company uses hangouts, but has users on the move that need to connect from a mobile phone or land-line or spider-phone
B –  You wish to talk to business partners that do not use (or cannot use) Hangouts. Have them connect by phone!
C – The audio in Hangouts is disturbed – for instance due to poor quality internet connection, a bad microphone,… Have your users connect in parallel over the audio-conference!
D – You want to connect Skype users to a Hangouts session via the myGC audio conference entirely free…because you can.

All the detailed explanations can be found here

For additional information, do not hesitate to contact us

Have great conferences!

myGC

How to join a conference call via skype?

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We get this question a lot, myGlobalConference offers the possibility to join a conference call via skype for free (for the first 5 users). But how to do it? And how is this different from just dialling  in?

Well, technically there are 2 ways to join a myGlobalConference conference call via skype, one free and one not… We recommend the free one!

To benefit from the free call, add the user myglobalconference to your contact listand call it as you would any other user. You will be prompted for a code, bring up the dialpad on skype and type in the code. You are done.

The for-a-fee method (not recommended) involves you dialling a dial-in phone number from skype. Technically it works, but it is more expensive since skype considers that you are making a skypeout call.
Hope this helps,
myGC

Have great conferences!

myGlobalConference.com

We heard you: auto refill is now available!

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Dear Users, we heard you!
We have just activated the Auto refill function! You can now top up your account automatically as soon as the balance drops below a threshold you determine. You can also determine the amount of the top up!
How to activate it? Just follow the usual steps to add credits to your account, this time you will see that under the payment method box there is a tick box that you can select to activate the feature. Just tick the box and you will be prompted to select the threshold for the auto refill and the amount to be refilled automatically.
Quite simple and very safe!
PS: You can follow the same steps should you want to de-activate it of course
myGC

Have great conferences!

myGlobalConference.com

Portuguese language added!

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Yes, our quest to better serve you never ends,

myGlobalConference.com is now available in Portuguese!

Users checking-in from Portugal and Brazil will be automatically directed to the site in Portuguese / Brazilian Portuguese. Otherwise, to select the site in Portuguese (or any other language) just select from the language menu in the top right corner of our site!. (click here to try it out)

obrigado e bem-vindo ao myGC!

as a reminder our dial-in numbers in Portugal and Brazil are:

Brazil: +551139583840

Portugal: +351308800116,

Have great conferences!

myGC