Category Archives: my Global Conference

red-phone

How conference calls work? a glossary…

By | Conference call, my Global Conference, Tips | No Comments

The Mysterious Conference Call

It’s a Friday morning and all you’re thinking about is the TGIF drinks tonight as you walk into the office. Suddenly, your boss pops by and says: “Hey! Please arrange a con call later this evening at our office. Let’s get Sally from New York to dial in to our teleconference and Jane from Italy and perhaps, we can all have an audioconference together to get this project going.”

Okay wait. What?

What a party pooper! If you’ve no idea what conference calls are or how they work, you wouldn’t have a clue to what was just said. Con call, teleconference and audioconference are all jargons for the meaning “conference call”.

A conference call is simply a group of 3 or more and even over 3 thousand parties, conversing simultaneously over the phone or a conference call app that is designed to host such a call. These calls can also be made locally or globally with participants dialling in with a given number and a pin code.

Now hang on tight folks, we are now going to tell you what you need to know about the mysterious conference call.

When are conference calls used and are there different types?

Companies use conference calls to converse or distribute information to a varied number of callers at the same time. There are two basic types of a conference calls – The “meet me type” which all participants including the administrator or host, dial in to a common number and the “ad hoc type”, which the host calls each participant to connect the call.

How you can set up a conference call

A company can simply call and sign up with a conference call provider and get everything going immediately. We highly recommend a service that gives you call recording, participant dial out capabilities and dialling in from Skype, SIP or WebRTC.

If you’re in a company that has offices around the region or globally, you may want to strongly consider a service provider that would allow you to have a central billing account as well.

Jargons commonly used that you absolutely need to know

Dialling in / Dial in: The act of dialling a phone number to connect to the central host of the conference call. A conference call service provider would have their own set of phone numbers that you can dial and upon entering a pin code, you will get connected to the host of the call.

Dialling out / Dial out: The act of the administrator / host of the call to call someone outside of the current conference call to add him/her in. It is worthwhile to note that not all conference call providers can provide such a service.

Pin / Call pin code: Each conference call has its own set of pin codes which would need to be entered after dialling the phone number. After entering the pin, the caller will be given access to the call that he/she should be joining.

Administrator / Host: The administrator or host of the call is usually the one who organizes the conference and has a few other controls over the call, such as muting participants or removing them completely. The administrators are also the ones who will be billed for the call.

Reservationless / Permanent conference: These are terms used to describe a non-expiring conference call service, which also means you can have a conference call anytime with no setup needed. The administrator typically owns 2 conference call pins, one for the administrator and one for the participants. They can be used anytime.

Scheduled conference: A type of conference call that is scheduled at a specific time for a specific set of participants. The call pin codes are unique to the conference call only and expire after the end of the call.

Local access number(s): These are the local telephone numbers that you need to dial to connect to a conference call. Most conference call service providers have local access numbers in many countries so that participants do not need to call international phone numbers for connection.

Additional Information

Setting up a conference call is a lot easier once you know the basics of functionality and its jargons. To find out about what a conference call provider can do for you, please click this link here.

 

Nigel Sim for myGC

 

The best conference call app available: myGlobalConference’s

By | Conference call, my Global Conference | No Comments

Some time ago we soft-launched our App, it allows you to call up to 10 participants directly on their phones. That means instant conference calls!

All the calls are placed by our servers, so you don’t pay any international long distance rates!

Give it a try, tell us what you think!

conference call app

Click to learn more!

If you have a myglobalconference account, you can link it to the app and use it seamlessly!

Have great conferences,

myGC

Things to do during conference calls…

By | Conference call, my Global Conference, Teleworking | No Comments

I stumbled upon this article from the New York Times on Conference calls… quite interesting to read that many multitask during conference calls… what do you do during conference calls?

Do you practice yoga? Clean your house? Read your email backlog? …

The article argues that there are 3 types of calls people attend: The ones you lead, the ones where you actively participate in and the ones your “are in cc of”… for the latter, you are basically tuning in and listening, sometimes chipping in with some half-smart comment. Those are the ones where you can afford to do something else during the call I guess… When you are leading or actively participating your full attention is needed… yet doing some simple repetitive task while talking can actually improve your concentration… some folks like to juggle, iron clothes, drive… often times just standing is enough to make your conversation more focused and to the point.

Happy conferencing! Happy holidays!

myGC

 

New number for India call conference

By | Conference call, my Global Conference | One Comment

my Global Conference has just added a new dial-in conference call number in India.

India: +918048030467

Note that the Toll-Free dial-in is also available, just create an account, add some credits and off you go!

for the full list of world-wide dial-in numbers, click here

To sign-up, go to: www.myglobalconference.com (just insert your email address and you are good to go)

The myGlobalConference team.

Conference call Toll Free numbers for Europe are up!

By | Conference call, my Global Conference, Uncategorized | No Comments

Today we launched our toll free number in Italy 800.59.63.56 , other EU countries will follow in the next few days!


Note that this number can only be dialed from within Italy due to the Italian operator’s restriction.


A special thank you to our customer FIELD SERVICE ITALIA S.r.l. for being the first one to have used it live with 5 participants to conduct field marketing interviews… effectively making them our production-run testers for this new number!

Remember, if you are looking for extra numbers (new countries, toll free, etc…) just make a request to: info@myglobalconference.com

myGC

Don’t be shy: pick up the phone, get on a conference call!

By | Conference call, my Global Conference, Teleworking | No Comments

TALKING GETS THINGS DONE FASTER (THAN EMAIL)!

It might sound like your grand dad talking, but back in the days a lot of business was done over the phone… and guess what? It was efficient!

Newer generations have a tendency to “hide behind email”; in other words try to do everything via email – or even via apps for that matter…

I’m not just talking about ordering pizza via an online form or app; I am talking doing business: following up on a supplier, asking for information, contacting customers. Are we shy? what’s wrong with calling?

But most of us know that when you need to get something done fast, there’s no better way than a live interaction, be it in person or on the phone. When you call, people have to respond, they cannot procrastinate or defer providing you with the info you need. They are giving you their undivided attention and feel that what you are up to is important. There is less room for misunderstanding and everyone is up to date instantly.

So, when it is important and needs getting done quickly: pick up the phone!. And if you need to get multiple stakeholders aligned? Conference calls!. Improve your productivity now ;-)!

mGC